Hyatt Food & Beverage Attendant - Part Time in SAN DIEGO, California
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Food & Beverage Attendants are responsible for assisting with all food & beverage related needs throughout the hotel including:
Preparing, setting up, stocking, taking down, cleaning and providing quality beverages and food products, adhering to all recipe and presentation standards.
Taking food and drink orders and delivering to guest room if necessary.
Bussing tables or retrieving trays and/or carts from guest rooms.
Inspecting and cleaning food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
Ensuring food is stored at correct temperature.
Ensuring freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotation stock.
Completing prep in advance as required by supervisor,
Responsible for the sanitation of the kitchen and food preparation areas.
Following safe food handling and service practices at all times.
Responsible for food service set up and break down.
Restocking any necessary items during service hours.
Ensuring the delivery of brand promise and provides exceptional guest service at all times.
Providing excellent service to guests and internal customers in other departments as appropriate.
Handling all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
Maintaining positive guest and colleague interactions with good working relationships.
Establishing a rapport with guests maintaining good customer relationships.
Ensuring that brand standards have been implemented.
Responding to the results of the brand standard Audit and ensures that the relevant changes are implemented.
Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Fully versed with all aspects of the Infrasys System.
Performing the function of cashier as required.
Maintaining par stocks of all equipment and guest supplies as required.
Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.
Having a thorough knowledge and understanding of all Food and Beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.
Working in a supportive and flexible manner with other departments in line with our purpose.
Supporting the hotels target for NPS and customer service.
Supporting the implementation of our purpose, demonstrating and reinforcing Hyatt’s values, Hyatt regency guiding principle and leadership profile.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Hyatt has a very competitive benefit package for colleagues, which may include:
Complimentary or Discounted hotel room nights
Unlimited colleague and friends & family discounted room rates
Bereavement and jury duty pay
Paid Time Off (PTO) for vacation or sick, new child leave
Medical, dental and vision Insurance, discounted prescriptions
401(k) w/ match
Global Care and Cleanliness Commitment/ COVID-19 safety procedures:
At Hyatt, our colleagues and guest safety and wellbeing is our priority. In order to protect our colleagues and guests, we have implemented safety procedures for each department.
Personal protective equipment provided or required
Plastic shield at work stations as applicable
Daily Wellness Checks
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
Due to COVID-19 Cleanliness protocols, this role now calls for new duties to ensure safety and cleanliness of frequent touch points. All colleagues must adhere to our COVID-19 prevention plan, which includes, but is not limited to, wearing a mask, completing a temperature check upon arrival, maintaing social distancing, and cleaning/disinfecting areas outside department.
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal communication skills.
Primary Location: US-CA-San Diego
Organization: Hyatt Regency La Jolla
Pay Basis: Hourly
Job Level: Part-time
Job: Food and Beverage
Req ID: SAN024780
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.