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Hyatt Safety & Security Agent (Part-Time) in SAN DIEGO, California


The Safety & Security Agent is responsible for the oversight of the safety and security of the hotel guests and colleagues. This role will primarily be responsible for the PM and overnight shifts. This person will follow safety and security standards by:

  • Patrolling the property to ensure the safety of guests and colleagues and to protect all hotel assets

  • Reporting and completing incident reports

  • Responding to medical emergencies on property

  • Administering first aid/ C.P.R. as necessary.

  • Assisting guests with key assists and access to their room

  • Initiating and following-up on all investigations of crimes committed against property and persons

  • Assisting with other duties as directed by the Operations Manager or Director of Operations.

  • Delivering requested items to guest rooms

  • Monitoring CCTV cameras

In addition, the Safety & Security Agent assists with the Wellness Check Area by welcoming colleagues to work, taking colleagues temperatures and verifying the colleague is healthy for work.

Due to COVID-19 Cleanliness protocols, this role now calls for new duties to ensure safety and cleanliness of frequent touch points and all colleagues must adhere to our COVID-19 prevention plan, includes wearing a mask, completing a temperature check upon arrival and cleaning/disinfecting areas outside department.

Hyatt has a very competitive benefit package for colleagues, which may include:

  • Complimentary or Discounted hotel room nights

  • Unlimited colleague and friends & family discounted room rates

  • Bereavement and jury duty pay

  • Vacation, sick, new child leave

  • Medical, dental and vision Insurance, discounted prescriptions

  • 401(k) w/ match

  • Direct deposit

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity


  • A true desire to satisfy the needs of others in a fast paced environment.

  • PM/Overnight shift availability.

  • Refined verbal and written communication skills

  • Ability to stand for long periods of time and walk moderate distances

  • Must be able to work a flexible schedule, including weekends and holidays

  • Proficient in basic computer skills

  • Previous hotel security experience preferred

Primary Location: US-CA-San Diego

Organization: Hyatt Regency La Jolla

Pay Basis: Hourly

Job Level: Part-time

Job: Security

Req ID: SAN025035

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.