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Hyatt Director of Sales & Marketing in SAN PEDRITO, Mexico

Description:

Just an hour north of Cabo near the artist’s enclave of Todos Santos, a deceptively simple modern style yields sophisticated luxury on the Pacific coast of Baja. Rancho Pescadero’s relaxed vibe is perfectly played against a stunning display of nature’s exuberance. The sunset hued, intimately scaled resort is lodged on 15 acres beneath the soaring peaks of the Sierra Laguna Mountains on a pristine secluded beach, while the resort is going through a multimillion-dollar renovation and expansion it will maintain its attention to detail, the genuine warmth of the staff and the connection to nature will continue to lead guests to blissful renewal. Fresh air, delicious sparkling fresh food enjoyed al fresco and tasty handcrafted cocktails round out vacation perfection while being the luxurious new member to The Unbound by Hyatt.

As a member of the properties Leadership Committee, the Director of Sales and Marketing (DOSM) has direct oversight of the Sales and Marketing operation of the hotel. The DOSM has responsibility of the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings.

The DOSM is also responsible for the supervision of sales managers, trainees, interns, and administrative staff. Additional responsibilities include the recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues. Must be proficient in general computer knowledge and able to train and monitor both the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. The DOSM reports directly to the General Manager and Regional Vice President of Sales responsible for the hotel. Communication and organizational skills are of the utmost importance.

Qualifications:

  • 6 years or more of progressive hotel Sales experience (typically with Hyatt)

  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

  • Previous hotel pre-opening experience preferred

  • Luxury and seasonal resort experience is preferred, experience with resorts in Mexico is ideal

  • Experience with re-positioning and strategic planning

  • Advanced knowledge of luxury/leisure and social business markets

  • Strong understanding of marketing, both traditional and digital

  • Experience leading a remote team

  • Demonstrated history of success

  • Results driven, energetic, and focused

  • Service oriented style with professional presentations skills

  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

  • Clear concise written and verbal communication skills in English

  • Ability to communicate is Spanish is preferred

  • Must be proficient in Microsoft Word and Excel

  • Remote based candidate is acceptable, however a West Coast location is preferred

  • Hotel/Hospitality degree an asset

Primary Location: MX-COL-San Pedrito

Organization: Rancho Pescadero Resort and Spa

Job Level: Full-time

Job: Sales

Req ID: SAN024974

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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