Hyatt Butler- Grand Hyatt Sanya Haitang Bay - Mandarin Speaking in SANYA, China

Description:

You are accountable for providing guests with all service and assistance connected with arrival to and departure from the hotel.

Some of the key processes include but are not limited to:

  • Delivering a smooth arrival and departure experience including rooming and delivering luggage
  • Ensuring all guests have the appropriate credit facilities established
  • Assisting guest’s during their stay and handling guest’s feedback
  • Maximising all revenue opportunities that meet guest’s needs
  • Actively supporting all new colleagues to ensure they are feeling the Hyatt Experience

Qualifications:

With your passion and care for guests, you are always looking for ways to exceed their expectation. You are currently working in a customer facing environment and have an inquisitive nature and the desire to achieve your best. Your smart appearance, good communication skills and attention to detail round up your profile.

If you are a dynamic, sociable and passionate individual that is looking to join a fun and vibrant team, then we would like to meet you.

Primary Location: CN-46-Sanya
Organization: Grand Hyatt Sanya Haitang Bay
Job Level: Full-time
Job: Front Office
Req ID: SAN017477

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.