Hyatt Assistant Operations Manager - Housekeeping in SAVANNAH, Georgia
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.
The Assistant Operations Manager is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Operations Manager will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Operations Manager overseeing Housekeeping and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members. Additionally, this position will gain exposure to other operational areas in an effort to promote growth and cross development of talent with the operational departments.
Why Work at Hyatt?
Flexible Spending Accounts
Disability and Life Insurance
Paid Family Bonding Time
$1,000 per year for Educational Assistance
Complimentary and Discounted Hyatt Hotel Room Nights
Free Meals in our Colleague Dining Room
Paid Time Off & Paid Holidays
401(k) with Employer Match
Support for Your Personal Wellbeing (Complimentary Headspace Subscription & Employee Assistance Program)
Diversity, Equity, and Inclusion are at the core of our Purpose - to care for people so they can be their best - and we must be deeply involved in actions that fight racial injustice and inequality. Learn more about howChange Starts Here (http://spr.ly/6040HgIsO) .
A true desire to satisfy the needs of others in a fast paced environment
Refined verbal and written communication skills
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
2-3 years of progressive hotel Rooms Management experience
Service oriented style with professional presentations skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Must have the ability to support Hyatt's purpose by identifying opportunities to display authentic human care to guests and colleagues so they can be their best
Primary Location: US-GA-Savannah
Organization: Hyatt Regency Savannah
Pay Basis: Yearly
Job Level: Full-time
Req ID: SAV002056
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.