Hyatt Food and Beverage Operations Manager in SAVANNAH, Georgia
The Food & Beverage Operations Manager oversees all aspects of the hotel's F&B outlets. This leadership position is responsible for:
Selecting, leading, training, scheduling and development of employees in the F&B outlets; assisting in the recruiting of high quality personnel and managing the development, motivation and retention of staff.
Manage and participate in the functions of the Food & Beverage department to meet the daily needs of the operation
Maintaining the highest quality standards of the outlets
Work with the Executive Chef to create menus and update seasonally
Designing promotions and marketing the outlets to maximize revenue
Ensuring guest and employee satisfaction
Regular review and evaluation of guest satisfaction scores for the outlets; development of action plans to improve scores if needed or to continue achieving high scores when attained
Budgets and cost control measures - implementation of effective controls for food, beverage and labor costs within outlets
Ordering supplies and completing inventories
Working harmoniously with fellow managers throughout the hotel to ensure our guests receive excellent service at every point throughout their stay
Conduct and execute projects as assigned by management
Must be available to work flexible schedules as needed based on business demands
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service
Proven track record as an effective trainer, coach, and motivator
A true desire to understand and anticipate the needs of others in a fast paced environment
Refined verbal and written communication skills
Excellent organizational, planning, communication, and inter-personal skills.
Ability to make sound decisions based on established policies and procedures and information available.
Ability to function in a fast-paced, team-oriented environment.
Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
Proficiency in Microsoft Office (Outlook, Word, Excel)
Experience with cost controls, financial controls, profit and loss statements.
Primary Location: US-GA-Savannah
Organization: Andaz Savannah
Pay Basis: Yearly
Job Level: Full-time
Job: Food and Beverage
Req ID: SAV001939
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.