Hyatt Spa Attendant/Receptionist in SCOTTSDALE, Arizona
Spa Receptionists/Attendants host and foster an atmosphere of calm and relaxation while promoting wellness. Primary responsibilities include but are not limited to scheduling treatments, guest registration, processing payments, making product/treatment recommendations and maintaining a clean and fully stocked spa. As a Spa Receptionist/Attendant you will welcome, care for guests throughout the duration of their Spa visit and serve as the final point of contact. Guest’s privacy and discretion are of importance within this position. Housekeeping and Food/Beverage Service are essential functions of this role.
Essential Job Functions
Provide continuous guest service and anticipation of guests’ needs
Use phone and computer to schedule services, answer questions and provide recommendations.
Must be able to perform Guest Orientation and Tour
Opening duties: pick up and placement of clean fresh fruit, spa snacks, cold fruit infused water, set up of desk technology and ensure all guest amenities/supplies are stocked and everything is clean and presentable
Unload, Fold, Stock and Maintain proper linen pars throughout the day
Maintain cleanliness of entire spa, indoors and out
Offer guests amenities such as food/beverages, blankets, etc.
. Answer spa related questions in addition to providing general property information
Assist other Spa Staff to achieve guest satisfaction
Assist with Spa requisitions of guests supplies
Closing duties: removal of the fruit and water, wash water dispenser, ensure all dirty linen is properly taken to laundry, run dishwasher, restock all amenities/supplies and put away desk technology
Must be a service minded individual with a positive attitude who truly enjoys helping others.
· Must be organized, quick on their feet and adept at handling stressful situations seamlessly.
· Food Handlers Card - 18yrs older (must be old enough to serve alcohol)
· Ability to be on feet for 8 hours, combination of standing and walking
· Ability to lift/move/carry up to 50 lbs.
· Ability to bend/squat to access low level items
· Ability to stand/reach (use Step Stool) to access high level items
· Ability/willingness to work outside
· Refined verbal and written communication skills
· Computer, Internet, Phone Skills
· Well organized, adaptable and reliable
· Flexible schedule
Primary Location: US-AZ-Scottsdale
Organization: Andaz Scottsdale
Pay Basis: Hourly
Job Level: Full-time
Req ID: SCO003900
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.