Hyatt Assistant Manager - Communications Centre in SEOUL, South Korea
Andaz Gangnam, Seoul will be the first Andaz hotel to open in South Korea, fourth in Asia Pacific after Shanghai, Tokyo and Singapore. The debut of Andaz Gangnam, Seoul will expand Hyatt’s footprint in South Korea where the company currently has five hotels across three brands (Grand Hyatt, Hyatt Regency, Park Hyatt), including two in the capital. Located in Seoul's vibrant and affluent Apgujeong neighborhood in the Gangnam district, the Andaz Gangnam, Seoul will feature 241 guest rooms, a lobby lounge, an all-day dining restaurant, a pool and a fitness center with spa treatment rooms.
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
The Assistant Manager - Communications Centre is responsible to manage the day-to-day operation of our Communication Center, which covers the hotel's operators, ordertakers and designated guest service officers.
* Minimum 3 years work experience as a Team Leader in a Communications Centre / Telephone Department.
* Well developed communication, telephone and customer relations Skills. * Computer skills in the use of MS Office, email, Opera will be an asset. * Fluent in English and Korean.
Primary Location: KR-11-Seoul
Organization: Andaz Gangnam Seoul
Job Level: Full-time
Job: Guest Services
Req ID: SEO001112
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.