Hyatt Asst. Director of Sales HP&HH Shanghai Hongqiao CBD in SHANGHAI, China
AssistsDOSoperationally and administratively in the achievement ofS&Mdepartment’s pre-determined sales and revenue targets.
Assists to conduct extensive competitor research and maintains excellent Product Knowledge of the Hotel
Assists with Host duties as requested and required due to operational needs
Entertains and conducts hotel inspections to clients whenever required.
Establishes and maintains strong relationship with the established clientele.
Liaises and works closely with the Guest Services Department ensuring guest's requests and expectations are being met.
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner.
Maintains positive guest and colleague interactions with good working relationships.
Handles all business and leisure groups and provides excellent services to meeting planner and meeting guests.
HyattInternal transfer priority
Chinese citizens only
Primary Location: CN-31-Shanghai
Organization: Hyatt Place
Job Level: Full-time
Req ID: SHA002446
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.