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Hyatt Bell Attendant in STOWE, Vermont

Description:

At Spruce Peak we have something special. As the premier Vermont mountain community, we live and work surrounded by the natural beauty of the Green Mountains. Our slopeside hotel is gorgeous for year-round adventures, escapes, destination weddings, and more. Our staff prides itself in our teamwork, our high standards, and our diversity. In addition to competitive pay and health benefits, Spruce Peak employees enjoy a host of great benefits, both locally and world-wide, including ski-passes, fitness memberships, and free or discounted stays at Hyatt hotels worldwide. Come join our family, we think you’re special too!

The Bell Attendant creates the Spruce Peak experience by providing efficient bell and valet services that meet and exceed all lodge standards. In addition, the Bell Attendant provides information to all guests, fellow employees, and visitors in a courteous manner.

Essential Functions:

  1. Warmly welcomes and recognizes all guests

  2. Responsible for retrieving and parking all guest vehicles upon guest arrival and departure

  3. Uses guest preferences and information to ensure a high level of guest recognition and personalized service

  4. Maintains an up-to-date working knowledge of all lodge and resort amenities, as well as any special events

  5. Communicates all pertinent information to the Guest Service Coordinator and department managers

  6. Acknowledges guest preferences for future visits, wishes each guest a warm farewell and invites them back

  7. Answers the telephone in a professional manner and assist guests with any questions, directions to the property etc.

  8. Is able to communicate verbally and in writing in English

  9. Is ateam playerandinteracts with all guests and fellow Associates in a positive and friendly manner

Qualifications:

  • High school diploma or equivalent required

  • Prior hotel or hospitality experience preferred

  • Excellent communication skills

  • Attention to detail

  • Customer service experience

  • Ability to multi-task

  • Valid Driver’s License and clean driving record

  • Flexible schedule which included both weekend days and holidays.

Primary Location: US-Vermont-Stowe

Organization: Spruce Peak

Pay Basis: Hourly

Job Level: Full-time

Job: Guest Services

Req ID: STO000281

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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