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Hyatt General Manager (Lodge) in STOWE, Vermont

Description:

We believe our guests select The Lodge at Spruce Peak and Hyatt Hotels because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. The Lodge General Manager is responsible for aligning organizational strategies with our operational strategies and service initiatives to meet the hotel’s business objectives. This is a highly visible role with exposure to Senior and Corporate leadership and is best suited for a leader with excellent operational skills, service skills, integrity and accountability.

The Lodge General Manager is responsible for the financial, organizational and reputational success of the hotel business. This person oversees the following:

  • Lodge Rooms division including Front Office, Housekeeping, Guest Services, Parking, and Recreation

  • Lodge F&B division including Outlets, Banquets, Conference Services and Retail

  • Lodge Sales & Marketing, Reservations and Revenue Management

This person works closely with the shared services departments; Finance, Facilities, Property Management and Human Resources. They will report to the Managing Director, Spruce Peak.

Qualifications:

  • The proven ability to effectively balance being a Strategic Business Partner with being a hands-on General Manager.

  • A track record of success in hospitality leadership roles, preferably in multi-faceted, seasonal resorts.

  • Experience managing large and diverse teams.

  • Experience with exceptional service standards, preferably at a 4-Star or 4-Diammond property.

  • Experience with residential properties and home owners associations preferred.

  • Bachelor’s Degree preferred in Business Administration, Hospitality Management, or the equivalent combination of related education and experience.

  • Technically competent with hospitality software and Microsoft Office products.

  • Effective oral, written, analytical, and interpersonal skills

This is a challenging, rewarding and unique opportunity at our beautiful property in iconic Stowe, Vermont. We proudly celebrate diversity and are an Equal Opportunity Employer.

Primary Location: US-Vermont-Stowe

Organization: Spruce Peak

Pay Basis: Yearly

Job Level: Full-time

Job: Hotel Operations

Req ID: STO000315

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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