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Hyatt Golf Guest Services Attendant in STOWE, Vermont

Description:

At Spruce Peak we have something special. As the premier Vermont mountain community, we live and work surrounded by the natural beauty of the Green Mountains. Our slopeside hotel is gorgeous for year-round adventures, escapes, destination weddings, and more. Our staff prides itself in our teamwork, our high standards, and our diversity. In addition to competitive pay and health benefits, Spruce Peak employees enjoy a host of great benefits, both locally and world-wide, including ski-passes, fitness memberships, and free or discounted stays at Hyatt hotels worldwide. Come join our family, we think you’re special too!

Stowe Country Club (semi-private) and The Mountain Course at Spruce Peak (private) are located in beautiful Northern Vermont. Stowe enjoys a short, yet busy season with a growing and active membership. The club boasts two immaculate 18-hole layouts offering world class playing conditions, and spectacular views. A 270-degree practice facility complements the golf experience. Our Professional team will work cooperatively at both clubs, and we offer flexible start and end dates for the right candidates. There are opportunities to continue in a full-time year-round capacity if there is interest in joining our Alpine Club team, or we will guarantee employment at a top club in the winter after a successful season in Stowe.

Primary Duties:

  • All team members will work throughout the department but internally our Member Service Team is comprised of Golf Professionals, Interns, Shop Attendants, Outside Golfer Services, Starters, Rangers.

  • Excellent Customer Service: providing members & guests an experience unlike any other while maintaining a positive attitude and great work ethic

  • Daily Golf Operations: includes but is not limited to: opening & closing procedures of the golf shop, checking members & guests in using POS software, answering the phone and assisting with any inquiries, assisting with Outside Ops.

  • Teaching: Assist other Professional Staff with junior camps and any clinics or group lessons throughout the year.

  • Tournament Operations: Assist with a very active Tournament & Outing program using Golf Genius Online software. Assist with both Men’s and Ladies’ Leagues.

  • Merchandising: creating & maintaining attractive displays, coming up with promotion & sales ideas, restocking the pro-shop & keeping apparel neatly folded.

  • Marketing: Creating promotional posters for tournaments & club events, encourage members to participate in various club events throughout season.

  • Inventory management: receiving, checking in, tagging of all merchandise; keeping track of inventory levels throughout season.

  • Outside Operations: assist Members & their guests with their bags, cleaning clubs, cleaning & maintenance of golf carts, managing the cleanliness of the practice facilities, player services (rangering & starting), etc.

  • Expected to play golf with members at least once a week

Qualifications:

  • Positive TEAM PLAYER attitude and a willingness to learn is our biggest requirement

  • Excellent communication & customer relations skills

  • Requires responsibility, accountability, and proper time management

  • Private club experience is preferred, but not required

  • Must be able to multi-task and think quickly in a fast-paced environment

  • Ability to interact professionally and maintain effective working relationships with superiors, coworkers, members, and others.

  • Ability to lift at least 50 pounds and work long and unusual hours when necessary

Benefits:

  • Playing & practice privileges

  • Participation in the Club’s seasonal gratuity fund after a successful season of employment

  • Discounts on staff meals while on duty

  • Uniforms provided and Personal Use Discounts offered from our apparel and equipment vendors

  • Assistance finding affordable short-term housing

  • Incredible personal, and friends/family benefits offered through Hyatt Hotels

  • For qualifying roles, company benefits include participation in a full insurance program, 401k with company match

  • Ability to continue through the winter in a FT/YR benefitted position, or we will guarantee you employment at a top-club in the winter after a successful season

Primary Location: US-Vermont-Stowe

Organization: Spruce Peak

Pay Basis: Hourly

Job Level: Full-time

Job: Golf and Recreation

Req ID: STO000272

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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