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Hyatt Guest Service Officer - Front Office in SYDNEY, Australia

* To immediately attend to all guests who approach the Front Desk, cordially and with a smile * To accept room reservations accurately and efficiently and enter the reservation into the computer system immediately * To liaise closely within Housekeeping, Bell Desk and Guest Services in regard to arriving and departing guests * Adhereing to all brand standards during the arrival and departure processes * Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests


  • Good Computer Skills particularly in the use of MS Office
  • Ability to work under pressure
  • Positive, can-do attitude
  • Good knowledge of Sydney
  • Diploma/certificate in Hospitality or Tourism Management is desired
  • Knowledge of Opera/Fidelio is desired

Primary Location: AU-NS-Sydney
Organization: Park Hyatt Sydney
Job Level: Full-time
Job: Front Office
Req ID: SYD001660

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.