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Hyatt Senior Butler – Guest Services (Part Time) in SYDNEY, Australia

Description:

  • Ensures the delivery of thePark Hyatt promise and provides a professional and courteous service to hotelguests at all times.

  • To be knowledgeable of allPark Hyatt Sydney facilities, including the event spaces, spa, restaurant,bar and in-room dining menus in order to confidently recommend to guests.

  • To make contact with hotelguests during their stay and offer to organise a wide range of servicesand arrangements by professionally and efficiently handling theirrequests.

  • To be the main point of contact for VIP guests throughout their stay for all requests.

  • To prepare and manage daily VIPamenities and for special request guest rooms.

  • To offer a personalised andpre-emptive service, that is tailored to suit the individual preferencesof each guest.

  • Required to be proficient inthe working and knowledge and demonstrate the duties and tasks of theconcierge and in-room dining roles and to be adaptable to for fill thespecifications of these positions when required or delegated bymanagement.

Qualifications:

  • Well developed computerknowledge, particularly in the use of MS Office, Outlook

  • Strong time management

  • Extremely organised with astrong commitment to maintaining a controlled working environment

  • Current NSW RSA Certificate

  • At least 1 year experiencein a Food and Beverage outlet

  • Extensive knowledge ofSydney and surrounds (including restaurant, bars, services etc)

  • Preferable knowledge ofTravel/Hotel Industry

  • Permanent residency orunlimited working rights in Australia

Primary Location: AU-NS-Sydney

Organization: Park Hyatt Sydney

Job Level: Part-time

Job: Room Service

Req ID: SYD001926

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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