Hyatt Food & Beverage Manager in TASHKENT, Uzbekistan
At Hyatt we care for people so they can be their best- this is our purpose and we are guided by our values of Respect, Integrity, Humility, Empathy, Creativity and Fun.
Hyatt Regency Tashkent was opened in 2016 and presents 300 guest rooms in downtown Tashkent. The prestigious hotel offers 2 restaurants, a bar and significant event facilities. Tashkent is the capital of and the most cosmopolitan city in Uzbekistan. Tree-lined streets and picturesque green areas surround the hotel. Within close distance are various government offices, hotels, shops and restaurants, foreign embassies, landmarks and tourist attractions. Immediately adjacent to the Hotel is the National Library.
Scope of Job:
To manage the Food and Beverage as a successful independent profit centre, in line with the outlet’s operating concept of Hyatt Regency Tashkent and Hyatt Hotels Corporation Standards Policies & Procedures, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the Food and Beverage. In this role you will report directly to the General Manager and will be responsible for the smooth and efficient running of the Food & Beverage outlets of the hotel, aligned to deliver the Hyatt Regency brand experiences and standards while meeting the unique and individual guest expectations and creating an environment that delivers exceptional colleague experiences. Your specific duties in this role will include:
To ensure the smooth operation of the Food and Beverage Division.
To ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel actions have been implemented where appropriate.
To oversee the preparation and update of individual Departmental Operations Manuals.
To conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
To ensure that all associates deliver the brand promise and provide exceptional guest service at all times.
To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
To constantly evaluate local, national and international market trends, vendors and other hotel/restaurant operations to make sure that the hotel’s own operations remain competitive and cutting edge.
To respond to changes in the Food and Beverage function as dictated by the industry, company and hotel.
And other additional tasks that will be directly given by General Manger;
We are looking for a candidate who has 2-3 years past experience as Director of Food & Beverage in a comparable hotel.
As one of the key leaders in the hotel, the Manager of Food & Beverage needs to balance business acumen, with people management and technical skills in all areas of the F&B operation.
We expect the candidate to bring good leadership skills, paired with the ability to empathetically communicate with all guests and colleagues in the hotel.
Good organization and communication skills, the ability to inspire and support innovation as well as a passion for caring service should be your strength.
Your language skills include fluent English and Russian, Turkish preferably
Candidates can be considered for Single package only
Primary Location: Uzbekistan-Tashkent Province-Tashkent
Organization: Hyatt Regency Tashkent
Job Level: Full-time
Job: Food and Beverage
Req ID: TAS000160
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.