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Hyatt Recreation Supervisor | Resort Activities | Full-Time in US, Texas

Description:

The Recreation Supervisor assists in managing the overall operations of the Recreation Department within the hotel. These activities include but are not limited to supervising the beach, pool, child activities, and coordinating the Camp Hyatt program as well as having general management responsibilities of interviewing, scheduling and counseling employees. The Recreation Supervisors are expected to manage the staff on the floor and ensure the shift runs smoothly. They oversee any guest or employee related concerns if necessary and ensure that all the appropriate Hyatt policies are followed at all times. They are the eyes, ears and hands of the department management and as such they are always expected to lead by example.

Expectations and Responsibilities: 

  • Complete all duties to open and/or close recreation for the day.

  • Ensure that the staff is present, dressed in the full appropriate uniform and preshifted prior to the start of their shift. 

  • Create and distribute the daily staff rotation. Ensure that through-out the shift the staff follows the rotation and break schedules.

  • Ensure that the all recreation areas are kept clean stocked and are attended to each day and through-out their shift.

  • Post room charges to guest rooms for recreation retail, activity and Camp Hyatt charges.

  • Handle guest concerns should they arise and enter situations into the We Care.

  • Ensure that all staff is following appropriate safety procedures at all time, and are working in a safe work environment.

  • Monitor inventory and order recreation supplies.

  • Lead, set example, oversees, and pre-shift recreation attendants.

  • Ensure that Camp Hyatt’s scheduling and availability is checked throughout shift.

  • Ensure that Camp Hyatt’s scheduling and availability is checked throughout shift

  • Ensure that all staff remains polite, courteous and hospitable with a “YES” attitude while working with each other and our guests.

  • Experience in customer service preferred.

Qualifications:

  • Must be 18 years of age or older.

  • May Require CPR/ First Aid

  • Recreation experience is preferred.

  • Ability to lift and push 50 lbsMust have a valid driver’s license with a clean driving record

Primary Location: US-TX-Bastrop - Austin

Organization: Hyatt Regency Lost Pines Resort and Spa

Pay Basis: Hourly

Job Level: Full-time

Job: Golf and Recreation

Req ID: BAS004432

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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