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Hyatt Local-宾客服务员-宾客服务中心 in China

Description:

  • 确保用礼貌,有效的方式处理所有来电。Ensures all telephone calls are handled in apolite, efficient manner.

  • 对酒店和当地的产品的知识要相当了解。Ensures a high level of product knowledge ofhotel and local area.

  • 确保始终提供高水准的服务。Ensures a high level of customer service isconsistently maintained.

  • 操作总机的控制台,呼叫系统,并与部门的计算机程序相联系。Operates switchboard consoles, paging system,and associated computer equipment in accordance with departmental procedures.

  • 对房间的销售/促销,餐厅和其他设备/节目都要非常了解,因为任何时候机会都会出现。To be knowledgeable and promotes/ upsellsRooms, Outlets and other facilities/ programmes whenever opportunities arises.

Primary Location: China

Organization: Grand Hyatt Dalian

Job Level: Full-time

Job: Front Office

Req ID: CHI010494

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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