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Hyatt Local-行李员-礼宾部 in China

Description:

协助所有客人的行李存放,确保遵守正确的处理、储存、安全的程序。

Assists all guests with luggage storage, ensuring the proper handling, storage, security and procedures are followed.

为客人提行李时,指引抵店客人到办理入住登记的地方。

Directs incoming guests to the check in area whilst offering to handle any luggage the guest happens to be carrying.

指引客人及来访者到任何酒店的设施。

Transports guest’s luggage to their room in an efficient manner.

保持行李房所有行李车及设施的干净,以保持专业的形象。

Ensures a high level of product knowledge of hotel and local area.

确保持续高水平的对客服务。

Ensures a high level of customer service is consistently maintained.

确保将任何来自客人或其它部门的反馈及时并准确地汇报给行李房领班/副理。

Ensures the Team Leader/ Assistant Manager – Bell Service is kept fully aware of any relevant feedback from either customers or other departments.

确保具有高水平的酒店产品知识,以便在机会出现时,宣传/销售客房、餐厅及其它设施/活动。

Be knowledgeable and promotes/ upsells Rooms, Outlets, transportation and other facilities/ programmes whenever opportunities arises.

Primary Location: China

Organization: Grand Hyatt Dalian

Job Level: Full-time

Job: Front Office

Req ID: CHI010491

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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