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Hyatt Project Coordinator in WAILEA, Hawaii

Description:

Destination Residences Hawaii is a premier vacation rental property management company with prestigious resorts on Maui, Kauai and the Island of Hawaii: defined by people with genuine purpose, pride and sense of place.

In 2019, we joined the Hyatt family. Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in 65 countries across six continents.

The Property Management Services Coordinator provides outstanding clerical and administrative support including computer input, filing, answering telephones, assigning work orders, printing reports, maintaining files and department records in relation to rental management operations. The position may provide administrative support to other key executives or departments as needed.

  • Serves as a representative of Destination Residences Hawaii, displaying courtesy and Aloha to all owners, guests, and team members through positive action and attitude.

  • Maintain a professional demeanor and high level of confidentiality at all times.

  • Responsible to input property maintenance work orders in the work order system in a timely manner and to ensure proper owner billing.

  • Responsible for contacting and working with vendors on parts, and items needed for residences.

  • Coordinate with outside vendors and contractors and ensure services are performed in a timely, cost efficient manner.

  • Coordinate with Reservations Department and Residences Control Manager to schedule carpet and upholstery care, shower glass door cleaning, tile care, etc.

  • Create and submit purchase orders to General Manager.

  • Submit invoices for signature and payment to General Manager.

  • Responsible to track and manage routine maintenance, needed service, and Safety Inspections of company vehicles.

  • Assist Director of Operations with estimates and insurance claims for damaged vehicles.

  • Responsible to inventory and order resale items.

  • Perform other duties and assist with various projects as requested by Director of Operations and General Manager.

  • Maintain close contact with management and supervisors to ensure daily needs and expectations are followed through. Follow-up to ensure concerns are communicated and addressed with appropriate manager.

  • Responsible for data entry, document processing, and other standard office duties as assigned.

  • Responsible to complete all paperwork in a timely manner, including but not limited to payroll, vendor and owner billings, and any other accounting documentation.

  • Responsible to perform all job responsibilities in a safe and efficient manner.

  • Fulfill all job responsibilities and any additionally assigned tasks deemed necessary by the General Manager or Director of Operations.

  • Adhere to all applicable employee guidelines or standards set forth in the Destination Residents Hawaii (DRH) Colleague Handbook and Policies.

  • Adhere to all applicable employee guidelines or standards set forth in the DRH Employee Handbook and Policies. These include but are not limited to attendance, uniforms, general performance, vacation, holiday, and sick leave.

Qualifications:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Must possess high school degree or GED.

  • Two years of successfully performing administrative duties. Minimum of two years of housekeeping and maintenance experience in the hospitality industry preferred.

  • Possess knowledge of housekeeping standards and room preparation, as well as general maintenance knowledge and detailed resort maintenance understanding and capabilities.

  • Must have a valid Hawaii driver’s license, acceptable Driving Abstract and insurable within the DRH system.

  • Must possess strong oral and written communication skills.

  • Must be able to operate the following programs: Microsoft Word, Excel, and Outlook with the ability to create and organize electronic documents and files

  • Demonstrate a high level of skills in the areas of diplomacy, problem solving, and relationship building

  • Knowledge of Microsoft Office Suite and ability to learn other operational systems. Ability to keyboard 50 – 60 words per minute.

  • Ability to work with computer systems for maintenance and property management.

  • Must be willing to work flexible hours and days including holidays, weekends and evenings.

  • Enjoy multi-tasking while having an impeccable eye for detail to ensure accuracy and efficiency

  • Ability to handle multiply tasks with minimal supervision.

  • While performing the duties of this job, the colleague is regularly required to walk, stand, squat, and sit. The colleague is occasionally required to climb and use balance. Additionally, the colleague will frequently be asked to use body, hands and arms to reach, carry, lift, push and pull a minimum of 40 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

  • While performing the duties of this job, the colleague will experience temperature fluctuations, and moderate to high noise levels.

Primary Location: US-HI-Wailea

Organization: Destination Residences Wailea

Pay Basis: Hourly

Job Level: Full-time

Job: Engineering/Facility Maintenance

Req ID: WAI001344

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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