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Hyatt Spa Host - Casual in WAILEA, Hawaii

Description:

Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui’s premier southwestern coastline, the 15-acre beachfront resort will be located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants.

A spa host is the key to our Andaz guest journey through health and wellness. The spa hosts is responsible to ensure a seamless spa, salon, fitness, wellness experience is achieved for our guests. They serve as the first point of contact upon arrival at the spa and the last point of contact upon departure of spa.

The Spa Host should build and maintain good relationship with our guests by interacting warmly with them and giving them tips on the best products at the spa to meet their needs. They would keep record of business transactions by registering new guests; receive payments from guests for services ordered, and issue invoices. To perform their role effectively, Spa Host’s must have vast knowledge of products and services offered by Andaz, and must be able to provide correct answers to questions from guests. They must also be able to inform guests of newly introduced products and services in order to get their patronage.

The Spa Host is required to be knowledgeable in all areas of the resort including food and beverage offerings available, guest room bill review and questions, recommendations and boutique sales and helping arrange activities that have not been previously arranged.

Hyatt is a place where high expectations are not just met-they are exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Qualifications:

  • Refined verbal and written communication skills

  • A true desire to satisfy the needs of others in a fast paced environment.

  • Ability to stand for long periods of time.

  • Ability to multitask is a must

  • Proficiency with Book4Time,OPERA, HotSOS, RESERVE preferred

  • Previous experience working in a Spa/Health/Wellness industry strongly desirable

  • Fun and articulate person with a great sense of humor and attitude

  • Must provide at least 2 full days of availability each week

  • Personality and presentation will play a key role in becoming a successful candidate

Primary Location: US-HI-Wailea

Organization: Andaz Maui at Wailea

Pay Basis: Hourly

Job Level: On-call/Casual

Job: Front Office

Req ID: WAI001426

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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