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Hyatt Director of HR人力资源总监 in XI'AN, China

Description:

  • Represents the Human Resources Division on the Hotel Executive Committee, ensures the efficient & economic operation of the Human Resources Division providing services and support to other Divisions as required, maintaining equipment, buildings and grounds in optimum condition.

在酒店的行政委员会中代表人力资源部,确保人力资源部能够有效、经济的运行并能按照其他部门的相关要求提供帮助和支持以保持各种设备、建筑、场地能够按照最佳状态运作。

  • Conducts weekly Human Resources Meetings, ensuring all meetings are well planned, efficient and results oriented.

指导人力资源部每周例会以确保会议能够有计划、高效并有导向性的进行。

  • Attends and contributes to all Meetings as required.

根据要求参与所有的会议并做出贡献。

  • Ensures all employees provide courteous and professional service at all times.

确保所有员工不间断地提供礼貌并专业的服务。

  • Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.

礼貌且高效地处理客人及员工的要求,遇到投诉或问题,如不能马上找到解决办法,要向上级报告。

  • Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.

了解关于员工及行业关系的法律、法规,理解并严格遵守员工手册中的规章制度,及酒店关于防火、卫生、健康和安全的制度。

  • Is actively involved in the welfare, safety, development and well-being of employees providing advice, counselling and truthful, diplomatic feedback.

积极参与员工福利、安全、发展及健康的活动,并给予建议、咨询和真实、恰当的反馈。

  • Ensures high standards of personal presentation & grooming.

确保始终都有高标准的形象和仪表。

  • Maintains positive guest and colleague interactions with good working relationships.

与客人和同事保持基于良好工作关系的接触。

  • Exercises responsible management and behaviour at all times and positively represents the Hotel Management Team and Hyatt International.

在任何时间表现负责的管理和行为,并以积极的形象代表酒店管理团队和凯悦国际。

  • Responds to requests to undertake any additional reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry & company.

根据酒店、行业和公司的指引,回应需求、改变,执行任何合理的任务及额外职责。

  • Represents the Human Resources Division on the Hotel Executive Committee, ensures the efficient & economic operation of the Human Resources Division providing services and support to other Divisions as required, maintaining equipment, buildings and grounds in optimum condition.

在酒店的行政委员会中代表人力资源部,确保人力资源部能够有效、经济的运行并能按照其他部门的相关要求提供帮助和支持以保持各种设备、建筑、场地能够按照最佳状态运作。

  • Conducts weekly Human Resources Meetings, ensuring all meetings are well planned, efficient and results oriented.

指导人力资源部每周例会以确保会议能够有计划、高效并有导向性的进行。

  • Attends and contributes to all Meetings as required.

根据要求参与所有的会议并做出贡献。

  • Ensures all employees provide courteous and professional service at all times.

确保所有员工不间断地提供礼貌并专业的服务。

  • Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.

礼貌且高效地处理客人及员工的要求,遇到投诉或问题,如不能马上找到解决办法,要向上级报告。

  • Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.

了解关于员工及行业关系的法律、法规,理解并严格遵守员工手册中的规章制度,及酒店关于防火、卫生、健康和安全的制度。

  • Is actively involved in the welfare, safety, development and well-being of employees providing advice, counselling and truthful, diplomatic feedback.

积极参与员工福利、安全、发展及健康的活动,并给予建议、咨询和真实、恰当的反馈。

  • Ensures high standards of personal presentation & grooming.

确保始终都有高标准的形象和仪表。

  • Maintains positive guest and colleague interactions with good working relationships.

与客人和同事保持基于良好工作关系的接触。

  • Exercises responsible management and behaviour at all times and positively represents the Hotel Management Team and Hyatt International.

在任何时间表现负责的管理和行为,并以积极的形象代表酒店管理团队和凯悦国际。

  • Responds to requests to undertake any additional reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry & company.

根据酒店、行业和公司的指引,回应需求、改变,执行任何合理的任务及额外职责。

Qualifications:

  • Education: Bachelor’s degree in hospitality major or related field

  • Language Skills: A good working knowledge of English Language/ Proficiency in local language may be required in some countries

  • Experience: Relevant internship and work experience in hotel operations is an advantage

  • Assignment: Eligibility to work at the same hotel upon graduation subject to local labour legislations

  • Work Permit: to be customized accordingly to the local legislation (eg. For China, a minimum of 2 years full-time work experience will be required by Labor Bureau for visa application. However, this requirement does not apply to those who are passport holders of Mainland China, Hong Kong, Macao and Taiwan.

Primary Location: CN-61-Xi%27an

Organization: Grand Hyatt Xi%27ann

Job Level: Full-time

Job: Administrative

Req ID: XIA000795

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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