Hyatt Executive housekeeper in AMMAN, Jordan
What is your passion? Whether you are into tennis, shopping or karaoke, at Hyatt we are interested in YOU. At Hyatt, we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. In addition, we are looking for more people like this to join our friendly and professional team.
Now we are looking forExecutive Housekeeperto join our energetic, enthusiastic and passionate team atGrand Hyatt Amman
Grand Hyatt Ammanenjoys a prime location in Amman.Grand Hyatt Ammanis only a 30-minute drive from Queen Alia International Airport. The 312 rooms equipped with an array of modern amenities and latest technology.
For meetings and conferences, the hotel is well equipped for hosting business and social gatherings of every description, with nine flexible function rooms. Over 340 colleagues are committed to maintaining the highest standards of luxury, quality and service which define the company.
As forExecutive Housekeeperyou will be reporting directly toDirector of Operationsand below are some of the key responsibilities:· Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service · Oversees laundry operations · Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper and other supervisory personnel · Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair · Manages spring cleaning schedules · Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair · Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department. Maintains open channels of communication with other department heads and the General Manager or the General Manager’s designate · Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed · Conducts regular department meetings · Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs · Supervises outside contractors to ensure contractual compliance · Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures · Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel
_Knowledge& Competencies_ The ideal candidate will be customer driven with an extremely proactive and 'switched on' personality and an outgoing, charismatic and approachable character. You are passionate and with a positive, flexible 'can do attitude' who's hands-on and leads his team by example and thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Possess strong organizational, coordination, analytical, problem solving and interpersonal skills· Arabic Speaking, Fluent in English · Details-oriented · Effective oral and written communications and presentations skills– certification in Business English; Business Writing and Communication preferred · Strong PC skills – certification in Advanced Excel, Word, Powerpoint 2000 preferred
Primary Location: JO-AM-Amman
Organization: Grand Hyatt Amman
Job Level: Full-time
Req ID: AMM000187
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.