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Hyatt Guest Service Officer - Spa & Wellness in AUCKLAND, New Zealand


About Park Hyatt Auckland

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches

About the role: * Carry out reception and administration duties as required. * Greet all guests in a welcoming and helpful manner. * Liaise with all other practitioners, therapists, staff departments to ensure a harmonious and peaceful environment. * Be familiar with the operation of cash register balancing, closing procedures and ordering of stock. * Oversee retail sales as required. * Make appointments for services and programs as required and ensure that the guest is directed to the correct area for their appointment. * Monitoring cleanliness of Spa, Pool and Gym areas as well as re-stocking of lockers, towels and linen

* Good administrative skills * Good computer skills particularly in the use of MS Office * Knowledgeable of Spa and Beauty treatments * Excellent knowledge of the Spa industry * Good retail selling skills * Previous experience as a Spa Therapist or Spa Receptionist is essential * Available to work three to four days a week on a rotating roster and be available Sundays

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at

If you are looking for a fulfilling career, please apply now.

Primary Location: NZ-N-Auckland
Organization: Park Hyatt Auckland
Job Level: Part-time
Job: Bars/Restaurants/Outlets
Req ID: AUC000151

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.