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Hyatt Guest Service Officer - The Spa & Wellness in AUCKLAND, New Zealand


About Park Hyatt Auckland

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches

About the role:

  • Carry out reception and administration duties asrequired.

  • Greet all guests in a welcoming and helpful manner.

  • Liaise with all other practitioners, therapists, staffdepartments to ensure a harmonious and peaceful environment.

  • Be familiar with the operation of cash registerbalancing, closing procedures and ordering of stock.

  • Oversee retail sales as required.

  • Make appointments for services and programs as requiredand ensure that the guest is directed to the correct area for theirappointment.

  • Monitoring cleanliness of Spa, Pool and Gym areas aswell as re-stocking of lockers, towels and linen


  • Good administrative skills

  • Good computer skills particularly in the use of MSOffice

  • Knowledgeable of Spa and Beauty treatments

  • Excellent knowledge of the Spa industry

  • Good retail selling skills

  • Previous experience as a Spa Therapist or SpaReceptionist is essential

  • Available to work three to four days a week on arotating roster and be available Sundays

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at

If you are looking for a fulfilling career, please apply now.

Primary Location: NZ-N-Auckland

Organization: Park Hyatt Auckland

Job Level: Part-time

Job: Bars/Restaurants/Outlets

Req ID: AUC000151

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.