Hyatt Overnight Front Office Supervisor in AUSTIN, Texas
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Driskill joined the Hyatt family of hotels as a flagship for the new Unbound Collection by Hyatt!
Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.
Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. In addition the Overnight Front Office Supervisor is responsible for oversight and completion of all night audit responsibilities. This person may be a point of contact for other areas of the hotel including but not limited to in-room dining and security.
This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.
Hyatt Colleagues also enjoy a rich benefits package that includes: * Career Growth and Advancement Opportunities * Medical/Dental/Prescription/Vision Insurance * $1,000/yr for Educational Assistance * Discounted Downtown Parking Options & Heavily Reduced Bus Passes * Discounted Room Nights * Free Meals in the Staff Cafeteria * Sick & Vacation Time * Paid Holidays * Flexible Schedules * 401(k) with company match after one (1) year of service Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal and written communication skills.
- Ability to stand for long periods of time.
- Experience and a thorough understanding of Front Office operations.
- An open and flexible schedule that includes weekend and holiday availability.
- Prior hotel experience preferred.
- Experience and a thorough understanding on Front Office operation preferred.
Primary Location: US-TX-Austin
Organization: The Driskill
Pay Basis: Hourly
Job Level: Full-time
Job: Front Office
Req ID: AUS003939