Hyatt Spa Coordinator in AUSTIN, Texas
Miraval Austin sits nestled in 210 acres of the Balcones Canyonlands Preserve overlooking beautiful Lake Travis and just 30 minutes north of downtown Austin. Our property includes 117 guest rooms, conference facilities, a beautifully-appointed restaurant with an exhibition kitchen and outdoor patio, full-service spa with infinity edge pool, fitness center, horse stables and covered arena, farm, a challenge course, and many other facilities and amenities available to our guests at this all-inclusive resort.
We are seeking full-time and part-time/Spa Coordinators/to join our team. The Spa Coordinator is responsible for checking in guests at our Life in Balance Spa, scheduling and managing appointments and maintaining the spa facility including locker rooms, quiet lounge and pool deck. Acting as a liaison between guests, spa management and other departments of the resort when necessary. The Spa Coordinator must provide quality customer service experience and maintain a positive work environment for spa staff.
* Must understand the basic principles of managing PMS system (ResortSuite)
Must be able to respond to individual guest needs and adhere to Miraval standards as written in the employee handbook
Capable of dealing with stressful situations calmly and professionally
Must have excellent communication skills
Must be computer literate and have the ability to learn various software programs/applications
Must be able to prioritize tasks and handle multiple tasks simultaneously
Possess a current CPR/First Aid certificate or can receive this certificate within 1 month of hire
Open availability including evenings, weekends and holidays is required
Professional demeanor and appearance
EDUCATION and EXPERIENCE * 1-2 years of experience in the Spa/Hospitality industry
Primary Location: US-TX-Austin
Organization: Miraval Austin Resort and Spa
Pay Basis: Hourly
Job Level: Full-time
Req ID: AUS004860
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.