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Hyatt Sunriver Resort Food Server Assistant/Food Runner in BEND, Oregon

Description:
The Food Server Assistant is responsible primarily for assisting the Food Server in serving the guest. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast paced position with continual customer contact.

  • Checks each plate of food to be correct as ordered by the guest
  • Makes sure all condiments are accompanying each order
  • Assures that every item on the order is ready and on the tray together
  • Works diligently to avoid breakage and loss
  • Notifies server of guest needs
  • completes all opening, on-going and closing side work and manager on duty as signed off on work
  • Stocks/restocks appropriate linens for service
  • Stocks/restocks work stations with appropriate plates and saucers, etc
  • Informs server of any potential guest issues
  • Provides general resort information for guests
  • Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
  • Maintains an up to date working knowledge of all resort amenities as well as any special events
  • Interacts with resort staff in a professional manner, assisting other departments with necessary information
  • Up sells other resort services and amenities to guests
  • Familiarizes him/herself with all menus
  • Attends mandatory monthly department meetings and appropriate resort and division meetings
  • Answers questions and/or makes recommendations on menu items
  • Performs food preparation duties such as bread & butter set-ups, condiment preparation, and any other prep as needed
  • Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor.

Qualifications:
High school education required Prior food and beverage experience preferred Prior culinary experience preferred At least six months customer service experience preferred

Primary Location: US-Oregon-Sunriver
Organization: Sunriver Resort
Pay Basis: Hourly
Job Level: Full-time
Job: Food and Beverage
Req ID: SUN000352

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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