Hyatt Jobs

  • "I feel like I am included, like I am part of something bigger, a small brick in a large wall, but a wall that means something."

    Alina, Room Attendant | Park Hyatt Chicago, Chicago, IL, USA

  • "Being part of Hyatt has been a tremendous opportunity to explore my passion for design. In working alongside my talented colleagues throughout the world, I truly feel part of a larger global family."

    Marisol, Design Manager | Hyatt Hotels Corporation, Chicago, IL, USA

  • "Hyatt gives me the ability to grow amongst a team that encourages me to be the best version of myself and to never stop improving."

    Kayla-jean, Social Media Manager | Grand Hyatt Kauai Resort and Spa, Koloa, HI, USA

  • "Hyatt is my second family. We are all treating each other with respect as we treat our favorite relatives. I am also happy to be working in a professional working environment which supports my needs providing a comfortable home away from home…"

    Hikmet, Team Leader (Food & Beverage) | Grand Hyatt Istanbul, Istanbul, Turkey

  • "I love working with people, both externally and internally. At Hyatt, I believe our authentic hospitality makes people’s life different."

    Benjamin (小洋), Assistant Manager – Bell Service (行李部- 副理) | Grand Hyatt Beijing, Beijing, China

  • "I like working at Hyatt, because I can be myself and creative. I like the familiar atmosphere. My lobby is my living room."

    Sandra, Chef Concierge | Hyatt Regency Dusseldorf, Dusseldorf, Germany

  • "Hyatt provides me with the ongoing training and resources to translate your meeting experience aspirations into an artfully crafted blueprint."

    Jamie, Catering/Convention Services Manager | Hyatt Regency Coconut Point Resort & Spa, Bonita Springs, FL, USA

Find Your Place at Hyatt

Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a company that has spent 61 years building families - valuing respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

Job Information

Hyatt Host - Full Time in BIRMINGHAM, United Kingdom

Description:
One of the best situated hotels in Birmingham City Centre, Hyatt Regency Birmingham is a modern hotel that enjoys a prime central location. Our luxury hotel is just opposite the Library of Birmingham (the largest regional library in Europe) and five minutes’ walk from the exclusive Mailbox Bull Ring shopping centre and Grand Central, as well as Broad Street and Brindley Place. The hotel features 319 luxury rooms and suites, our Aria Restaurant, where guests can enjoy relaxed surroundings whilst enjoying cuisine with a selection of fine wines, or our Gentleman and Scholar Pub which specialises in gin cocktails and light bites with a stunning heated terrace which opens onto Broad Street. We also have 10 meeting rooms and Amala Spa & Club for wellness/beauty treatments a pool and gym

Working on a rotation basis within the Front Office team, you will ensure maximum guest satisfaction and adhere to the standards required by the hotel. Some of your responsibilities will include checking guests in and out of the hotel, cash handling and dealing with guest's queries both face to face and over the telephone. You will ensure a quick and efficient response to guest’s requirements and will update guest information in the computerised system in a timely manner. You will also be trained to work within our Regency Club, a VIP lounge and also Switchboard.

You will be expected to work 37.5 hours per week, 5 days out of 7 on a shift rota basis. Shifts can include: 7am - 3pm, 11am - 7pm and 3pm - 11pm.

We offer you a competitive remuneration package and in return for your hard work and dedication your benefits include meals on duty, generous hotel discounts and complimentary hotel nights worldwide, to name but a few. You will have the opportunity for career development either in Birmingham, the UK or overseas, this is a great opportunity to join the Hyatt family.

Qualifications:
You will be a recent graduate with previous hotel experience would be an advantage. You will have a positive and professional approach be personable and approachable, with effective communication skills and loads of common sense. You will have a creative streak and be a real ‘people’ person with a great big smile and impeccable grooming!

A confident level of English language is required, GCSE grade C or above or international equivalent, IELTS 7.5. Experience of Microsoft Office, especially word, excel and publisher is essential, a knowledge of Micros hotel systems would also be an advantage as would web design and extensive links with social media.

In return your benefits include generous hotel discounts and complimentary hotel nights worldwide, to name but a few. You will have the opportunity for career development either in Birmingham, the UK or overseas.

Primary Location: GB-ENG-Birmingham
Organization: Hyatt Regency Birmingham
Job Level: Full-time
Job: Hotel Operations
Req ID: BIR000648

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

DirectEmployers