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Hyatt Room Attendant in CHANGSHA, China

Description:

Attends and contributes to all Meetings as required.

  • 确保所有员工始终提供礼貌和专业的服务。

Ensures all associates provide courteous and professional service at all times.

  • 礼貌而高效的处理客人和员工询问,对不能立即解决的投诉和问题进行汇报,并及时回馈和跟进。

Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.

  • 了解关于员工及行业关系的法律、法规,理解并严格遵守员工手册中的规章制度,及酒店关于防火、卫生、健康和安全的制度。

Is knowledgeable in statutory legislation in associate and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.

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Primary Location: CN-43-Changsha

Organization: Grand Hyatt Changsha

Job Level: Full-time

Job: Housekeeping/Laundry

Req ID: CHA003280

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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