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Job Information

Hyatt Sales Manager in CHANGSHA, China

Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies. 确保拜访客人的专业性:运用凯悦的顾问式销售原则和市场营销分析报表工具理念。

  1. Carefully plans Sales Calls into defined objectives. 根据既定的目标来计划拜访客人。

  2. Maintains a detailed knowledge of hotel facilities, features and services. 保持对酒店的设施设备,特征和服务有具体的了解。

  3. Conducts extensive competitor researches and maintains excellent Product Knowledge of the Hotel. 对竞争对手进行密集的调查,对其酒店产品知识有这透彻的了解。

  4. Ensures systematically and efficiently calls on allocated Accounts within location and reports findings and opportunities to the Associate Director of Sales. 系统而有效地拜访现有的和潜在的范围之内的客户,把所得的发现和机会整合成报表并上交给销售部副总监。

  5. Pre-qualifies and targets prospects, utilising Fidelio database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share. 预先调查并设定主要目标,利用Fidelio数据库去制定适合而有效的销售策略,从而扩大酒店的市场份额。

  6. Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications. 通过直接的销售电话接触或书信沟通,维持酒店高度的公众知名度。

  7. Professionally conducts routine telemarketing activities to identify new business opportunities. 专业地进行日常电话销售,寻求并确定新的生意机会。

  8. Meets and greets VIP guests upon arrival/ departure. 欢迎欢送贵宾。

  9. Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore new business opportunities. 计划并执行对现有的和潜在的客户的拜访,开发新的宴会商机。

    1. Entertains and conducts hotel inspections to relevant representatives / delegates whenever required. 有需要时,宴请或带相关公司的代表或政府官员参观酒店。

    2. Establishes strong contacts to source for information with regards to planned and upcoming functions / events. 建立强大的联系信息库,以便获取关于各种计划好的将要举行的活动/宴会的信息。

    3. Implements all sales action plans related to responsibility areas as outlined in the Marketing plan. 根据年度市场营销计划上标明的个人负责区域来执行销售活动计划。

    4. Achieves the monthly and annual personal target and the corporate segment target room night production and room revenue. 完成每月和年度个人目标、公司客户房晚数和客房收入指标。

    5. Liaises and works closely with the related operation departments ensuring guests requests and expectations are being met. 与相关的运营部门保持良好的协调和合作关系,确保满足客人的要求和期望。

Primary Location: CN-43-Changsha
Organization: Grand Hyatt Changsha
Job Level: Full-time
Job: Sales
Req ID: CHA002469

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