Hyatt Event Planning Manager in CHARLESTON, South Carolina
The Event Planning Manager is responsible for the securing, contracting, planning and coordination of market based catering sales and weddings. The Event Planning Manager shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!
Essential Job Functions: * Secure catering and wedding business for the resort * Interact with all departments of the resort while working in a fast paced, active sales office * Be a clear thinker, remaining calm and resolving problem with good judgment * Maintain a positive working relationship with departments interacting groups. * Stay abreast of industry trends and make recommendations of changes which would affect operations. * Maintain accurate sales productivity forecast, manage budgeted expenses and recap information. * Set-up and conduct site inspections for entire property. * Maintain constant contact and excellent relationships with DH&R National Sales, Representation Firms and third party contacts. * Familiar with legality of contractual agreements and actively participate in ongoing training opportunities. * Work cohesively with co-workers as part of a team * Work with minimal supervision * Establishes and maintains effective staff relations * Maintain confidentiality of departmental information and pertinent hotel data. * Maintain a professional demeanor at all times and maintain work area in a professional, orderly manner. * Present a positive company image through all phases of public and/or customer interaction. * Interface positively with other departments, offering assistance when needed. * Proficiency in executing a sales plan to meet or exceed revenue goals * Experience and efficiency in calling on and developing new accounts from local and regional businesses and professional organizations * Proficiency in account penetration and mapping to determine influences, coaches and decision makers * Knowledge of and experience in local social catering and wedding markets, with the ability to sell and service elegant and prestigious events * Motivation to conduct direct solicitation and follow up with customers in a targeted, timely and thoughtful manner * Competence in developing and executing targeted sales missions and documenting results * Professional to coordinate and conduct customer site inspections * Service-oriented, approaching all encounters with guests and associates in an attentive and courteous manner Colleague is held accountable for all duties of this job and other duties as assigned.
* 2-3 years of experience in hotel Sales required * Working knowledge of hotel/resort preferred * A good understanding of Sales and Conference planning procedures preferred * Experience with hospitality software preferred
Primary Location: US-SC-Isle of Palms
Organization: Wild Dunes Resort
Pay Basis: Yearly
Job Level: Full-time
Job: Catering/Event Planning
Req ID: ISL000172
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.