Hyatt Guest Services Driver/Sprinter (Full Time & Seasonal) in CHARLESTON, South Carolina
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. A Driver safe and efficiently transports guests to local destinations by operating a hotel car, van or shuttle. This role requires precise communication and coordination with the hotels communication base and compliance with local driving regulations. Drivers are frequently asked general information about the hotel, give recommendations on the surrounding area, and are required to assist the passengers during the loading and unloading process. Ensuring that the vehicle is clean, fueled, and any necessary service communicated to appropriate person is required.
This position: * Provides transportation for Resort guests * Assists with other guest requests, as well as those from other Resort departments, as assigned by the Resort Ambassador / Dispatcher * Responsible for the delivery of items to guests and other Resort departments * Reports any noted unsafe conditions on the Resort to the Guest Services Manager or his/her designee * Supports and insures compliance with all policies and procedures as designated by Wild Dunes Resort * Retrieves outgoing mail and lost & found items from all Guest Service/Front Desk and housekeeping locations and returns them to the designated areas within the Wendi office * Acts with a sense of responsibility towards all Resort property, supplies and equipment * Provides accurate key control and effective security for all vehicle and building “hard” keys, as well as Resort key cards, towel cards and issued “Z” keys * Performs on-site visits to units in order to verify whether or not guests have arrived on the Resort * Retrieves air mattresses previously used by departing guests * Offers warm and sincere welcome/farewell to all guests of Wild Dunes Resort, using the guest’s name (when possible), while in the process practicing good eye contact * Maintains an up-to-date working knowledge of all Resort amenities, as well as any special events scheduled * Always maintains a professional, courteous and helpful demeanor and attitude with guests and Resort staff * Reports to work on time and according to the posted schedule, while maintaining accurate time records (i.e., punching in) for arrivals, departures, and required breaks * Attends appropriate Resort, division and departmental meetings * Maintains a professional appearance while following all Wild Dunes Resort dress code requirements
1. A true desire to satisfy the needs of others in a face paced environment. 2. Valid drivers license and clean driving record. 3. Refined verbal skills. 4. Must have physical stamina to lift moderate amounts of weight.
Primary Location: US-SC-Isle of Palms
Organization: Wild Dunes Resort
Pay Basis: Hourly
Job Level: Full-time
Req ID: ISL000012
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.