Hyatt Pool Attendant in CHARLESTON, South Carolina
Summary: The Pool Attendant ensures that the Swim Center, Boardwalk Inn and Grand Pavilion pools are opened, maintained, and closed properly on a daily basis. The Pool Attendant is responsible for pool operations, proper access, regulation enforcement, fee handling, retail sales, towel amenity, customer service, cleanliness, and promotion of swimming and Recreation amenities and programs.
The Pool Attendant shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!
Essential Job Functions:
Towel distribution and retrieval
Access control at privatefacilities
Promote Pool safety and reporthazards immediately
Timely opening and closing ofswimming facilities
Accurate pool chemistry recording
Operation and maintenance of poolcleaning equipment and supplies
Placement of lane lines and otherpool equipment
Maintain overall water and areacleanliness and sanitation
Accurate cash handling, POS andaccounting duties
Consistent restocking, folding,delivery and distribution of pool towels
Sales of lessons and smallmerchandise items
Operation of power washer, leafblower, pool vacuums, manual tools
Ability to maneuver pool coverseasonally
Enforce pool policies andregulations
Answers phone calls and all guestinquiries
Maintain overall presentation ofthe swimming areas
Maintain office cleanliness
Assist recreation, food andbeverage or other departments as needed
Be alert and aware of weather orother circumstances that may affect patrons or equipment
Be knowledgeable and assist withspecial events as needed
Provides general resortinformation for guests
Interacts with resort staff in aprofessional manner, assisting other departments with necessary information
Up sells other resort services andamenities to guests
Addresses any guest issue promptlyand with concern
Offers guests assistance resortdirections, activity suggestions, etc.
Maintains constant awareness ofsafety issues and reports all safety incidents to on-duty supervisor.
Acts with responsibility towardsall company property, supplies and equipment.
Maintains a professionalappearance. Follows all Wild Dunes Resort dress code standards.
Remains alert, courteous andhelpful to the guests and colleagues at all times.
Colleagueis held accountable for all duties of this job and other duties as assigned.
Experience & Education:
High school education
At least one year customer serviceexperience preferred
Pool operations or swimmingexperience preferred
Must be authorized to work in the UnitedStates
First Aid, CPR, AED certification
Must be able to read, write andspeak English
Ability to work a flexibleschedule that may include evenings, weekends and holidays
Must be able to accurately followinstructions, both verbally and written
Must possesses excellentcommunication skills
Must be professional in appearanceand demeanor
Must be able to work underpressure
Must have excellent listeningskills
Must have the ability to dealeffectively and interact well with the guests and Colleagues
Must have the ability to resolveproblems/conflicts in a diplomatic and tactful manner
Must have a passion for creatingan exceptional experience for all guests
Must be able to operate portablepower tools, mechanical tools, and gas and electric powered machinery safely
Must be able to swim
Must be able to stand on feet andwalk throughout the day
Must be able to climb stairs andwalk on uneven surfaces on a regular basis
Must be able to frequently liftand carry up to 50 lbs at shoulder height
Must be able to bend, squat, push,pull heavy carts and supplies frequently
Must be able to perform simplegrasping, fine manipulation, and repetitive hand & arm movements frequently;squeezing and overhead reaching
Must be able to push and pull fulllinen carts weighing approximately 300 pounds
Must be able to swim and performduties in a 4.5 foot deep pool
Severe weather conditions (heat,sun, wind, rain, warm water, cold water)
Wild Dunes is an Affirmative Action / Equal Opportunity Employerand offers equal employment opportunity to all, based upon individual merit anddoes not discriminate on the basis of race, color, religion, national origin,sex, gender, age, disability status, protected veteran status or any otherprotected class or category.
Primary Location: US-SC-Isle of Palms
Organization: Wild Dunes Resort
Pay Basis: Hourly
Job Level: Seasonal
Job: Golf and Recreation
Req ID: ISL000337
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.