Hyatt Recreation Attendant in CHARLESTON, South Carolina
Summary: The Activity Attendant is directly involved in the production of on-property recreation activities and entertainment provided throughout the Summer. He/She shall focus on providing and selling quality family activities during the daytime, and entertainment and sales-based activities during the evening.
The Activity Attendant shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!
Essential job Functions:
Performs a variety (historic,creative, environmental, athletic) of activities including, but not limited to:necklace making, calling BINGO, karaoke, tie dying, arts and crafts, sports andgames, carnival games and rides, fishing, crabbing, balloon twisting, etc.
Introduces entertainers, assistsentertainers, and encourages participation through us of PA systems andmegaphones
Sells BINGO cards, stadium seats, snowcones, popcorn, balloon kits, magic kits, etc.
Loves working with children andfamilies
Sets up and breaks down activitysupplies at designated locations
Prepares all items and merchandisefor each planned activity
Accurate cash handling andaccounting duties
Responsible for the cleanlinessand organization of recreation storage areas and activity locations
Maintains equipment and suppliesin proper working condition
Fosters energy and enthusiasmthroughout the team and guests for each activity, entertainer, or event
Meets sales goals throughencouraging participation in activities, and upselling Recreation merchandiseand services
Be knowledgeable and assist withspecial events as needed
Provides general resortinformation for guests
Interacts with resort staff in aprofessional manner, assisting other departments with necessary information
Upsells other resort services andamenities to guests
Addresses any guest issue promptlyand with concern
Offers guests assistance resortdirections, activity suggestions, etc.
Maintains constant awareness ofsafety issues and reports all safety incidents to on-duty supervisor.
Acts with responsibility towardsall company property, supplies and equipment.
Maintains a professionalappearance. Follows all Wild Dunes Resort dress code standards.
Remains alert, courteous andhelpful to the guests and colleagues at all times.
Colleagueis held accountable for all duties of this job and other duties as assigned.
Experience & Education:
High school education
Minimum 2 years’ experienceworking with children
Retail and cash handlingexperience preferred
Computer skills including MSOffice
Proper phone etiquette
Public speaking and comfortablewith large demanding crowds
Must be a United States citizen orpossess a valid work permit
Must be able to read, write andspeak English
Ability to work a flexibleschedule that may include evenings, weekends and holidays
Must be able to accurately followinstructions, both verbally and written
Must possesses excellentcommunication skills
Must be professional in appearanceand demeanor
Must be able to work underpressure
Must have excellent listeningskills
Must have the ability to dealeffectively and interact well with the guests and associates
Must have the ability to resolveproblems/conflicts in a diplomatic and tactful manner
Must have a passion for creatingan exceptional experience for all guests
Must be able to swim
Severe weather conditions (heat,sun, wind, rain)
Must be able to stand on feet andwalk throughout the day
Must be able to climb stairs andwalk on uneven surfaces on a regular basis with varying surface conditions
Must be able to frequently liftand carry up to 50 lbs. at shoulder height
Must be able to bend, squat, push,pull heavy carts and supplies frequently
Must be able to perform simplegrasping, fine manipulation, and repetitive hand & arm movementsfrequently; squeezing and overhead reaching
Must be able to perform in afast-paced environment
Will work in the ocean, pool, onsand, on hardscapes, and on grass
Primary Location: US-SC-Isle of Palms
Organization: Wild Dunes Resort
Pay Basis: Hourly
Job Level: Seasonal
Job: Golf and Recreation
Req ID: ISL000339
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.