Hyatt Front Office Lead in CHICAGO, Illinois
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.
The Front Office Lead is primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Hosts rely on the Front Office Lead's ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. The Front Office Lead must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training. The Front Office Lead is the perfect opportunity for a seasoned Front Office Host ready to advance their career.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
*This is not you typical career opportunity. This is the Hyatt Touch. *
* A true desire to satisfy the needs of others in a fast paced environment * Refined verbal and written communication skills * Experience and thorough understanding of Front Office Operations * Open availability required
Primary Location: US-IL-Chicago
Organization: Hyatt Regency McCormick Place
Pay Basis: Hourly
Job Level: Full-time
Job: Front Office
Req ID: CHI010065
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.