Hyatt Manager of Partner Marketing in CHICAGO, Illinois
The Partner Marketing Manager is an excellent communicator with exceptional project management and collaborative skills who is looking for an opportunity to develop strategy, marketing and operational skills within a globally recognized hotel company.
As a key member of the Partner Marketing Team within the World of Hyatt Loyalty Program, the Partner Marketing Manager is responsible for nurturing relationships with World of Hyatt’s travel, Wellbeing and Corporate Social Responsibility partners as well as supporting the onboarding of new partners. This person will have the opportunity to implement marketing campaigns to drive new business and create engagement initiatives for existing loyalty program members across all marketing channels (email, online, digital, etc.) to ultimately increase the value proposition of the program.
The ideal candidate will have a passion for consumer marketing, strong project management skills, a unique ability to communicate well with others (both in one-on-one and presentation environments) and solid marketing communication skills. Hospitality industry and/or relationship management experience is a plus, but not necessary.
Key Responsibilities * Serves as day-to-day Hyatt contact for all marketing and operational initiatives leveraging World of Hyatt’s loyalty program for both external partners and internal stakeholders * Leads awareness and promotional partner marketing campaigns across all major channels (e.g., email, online, digital, etc.) * Analyzes campaign results to understand key engagement drivers and develop recommendations for future campaigns * Supports Partner Marketing VP with integrating new partners into loyalty program * Manage day to day partner relationships focused on maximizing partner marketing opportunities * Leverage partnerships to create engagement among World of Hyatt members, drive new member acquisions and generate revenue for the loyalty program * Develop success metrics and KPIs for relationships and initiatives, analyze results and iterate based on learnings * Support VP in all aspects of integrating new partners into loyalty program * Demonstrate a commitment to Hyatt core values The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Experience * * 4 years of marketing/account management/project management experience * Relationship/Client management experience * Strong account management and organizational skills, with an ability to multi-task * Excellent communication skills – writing/presentation skills, experience communicating with executive leadership a plusBasic analytical skills and comfort with Excel * Experience across all marketing channels (e.g., email, digital), experience working with partner channels a plus * Strong negotiation skills a plus * Experience or exposure to a variety of industries a plus * Creative/innovative approach to problem solving * History of delivering results and implementing change * Proven ability to collaborate across a highly matrixed organization * Ability to build and leverage internal and external relationships * Highly professional and able to appropriately represent company to external partners *Education * Bachelors degree required * * Computer Skills Needed * Outlook, Excel, Power Point (Presentation Skills) Additional Comments and Requirements * Some Travel required not more than 15% of the time
Primary Location: US-IL-Chicago
Organization: Hyatt Corporate Office
Pay Basis: Yearly
Job Level: Full-time
Req ID: CHI010008
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.