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Hyatt Guest Service Team Leader in DOHA, Qatar


At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the team inHyatt Residences Doha West Bay, the Guest Service Team Leader is a highly visible role. This position reports to the hotel General Manager.

You are responsible for general management and security issues within the hotel. You have a genuine interest in taking care of guests and handling and resolving challenges that arise. Throughout your duty, you wear many hats including information provider, problem solver, public relations manager, sales manager and diplomat, always maintaining a professional, efficient and professional manner.

* Fluent level of spoken & written English and Arabic

  • Ideally with a relevant degree or diploma in Hospitality or Tourism management.

  • Minimum 2 years work experience as a Supervisor - Front Office / Team leader - Front Office

  • Excellent customer service & interpersonal skills

  • Ability to work without direct supervision

  • Ability to stand long periods of time

  • Good IT skills

  • Capacity for flexibility, change & innovation

  • Good problem solving, administrative and interpersonal skills

Primary Location: QA-Doha-Doha
Organization: Hyatt
Job Level: Full-time
Job: Guest Services
Req ID: DOH001117

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.