Hyatt Spa Concierge (Part Time) in ENCINITAS, California
Welcome to the Alila Marea Beach Resort Encinitas, a defining and iconic beachfront resort located in North County, San Diego, just 28 miles north of San Diego International Airport. Both historic and breathtaking, Encinitas is a unique setting among a group of beach enclaves that dot California’s Coast Highway 101. The vibe here is refreshingly unpretentious, artsy and chill, and a place where the local residents take a balanced, holistic approach to the good life. Whether riding the consistent ocean waves, biking along the dramatic coastline, swimming and bodysurfing, practicing yoga or just relaxing, reflecting and toasting with a glass of wine, it’s an enviable lifestyle that echoes the essence of our distinctive relaxed luxury experience.
To the discerning traveler, we are the quintessential Southern California beachfront destination that delivers authentic and one-of-a-kind personalized experiences in a world-class, barefoot luxury setting. We are local, sophisticated and unscripted, with the intent of anticipating guest needs both spoken and unspoken.
We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our highly-anticipated soon-to-be-open hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.
More than a resort spa, Spa ALiLa is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality. We are currently seeking a Spa Concierge to join our team. The Spa Concierge is responsible for checking in guests at our Spa, scheduling and managing appointments and maintaining cleanliness of the spa facility including locker rooms, quiet lounge and pool deck. Acting as a liaison between guests, spa management and other departments of the resort when necessary. The Spa Concierge must provide quality guest service experience and maintain a positive work environment for spa staff.
At least one year of experience in a receptionist or front desk position in a luxury environment, serving the customer face-to-face.
Presents a caring, warm demeanor with a true desire to satisfy the needs of others in a fast paced, luxury environment.
Must be able to respond to individual guest needs and adhere to company standards as written in the employee handbook.
Must possess attention to detail and a high standard for cleanliness.
Capable of dealing with stressful situations calmly and professionally.
Must have excellent communication skills.
Must be proficient with computers, particulary Microsoft Office products such as Outlook, Word, and Excel.
Experience with Book4Time a plus.
Must be able to prioritize and handle multiple tasks simultaneously.
Flexible availability including evenings, weekends and holidays is required.
Display professional demeanor and appearance at all times.
Ability to stand for long periods of time.
Maintains a positive attitude and takes initiative to get the job done.
Committed to producing quality work.
Supportive team player.
Eager to learn and to share knowledge and skills.
Primary Location: US-CA-Encinitas
Organization: Alila Marea
Pay Basis: Hourly
Job Level: Part-time
Req ID: ENC000070
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.