Hyatt Online Guest Services Manager in FRANCE, United States
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
Team management of 10 colleagues
Training colleagues on different PMS
Create and update SOPs in order to improve the online guest experience
Ensure the respect of Hyatt Regency Brand Standards in all communications
Dynamic, rigorous, creative and organized
Previous experience in management and training is a must
Primary Location: France-Île-de-France-Paris
Organization: Hyatt Regency Paris Etoile
Job Level: Full-time
Job: Guest Service Operations
Req ID: PAR004575
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.