Hyatt General Manager - Hyatt Regency Guiyang in GUIYANG, China
We are searching suitalbe General Manager Candidates for Hyatt Regency Guiyang.
About the role The responsibilities of a General Manager (GM) include managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection. The General Manager will demonstrate leadership and professional image to associates, guests, sales accounts, local community representatives, vendors, and competitors.
The General Manager is directly responsible for the success of the housekeeping, front office and food and beverage departments of the property. A hands-on approach is necessary to effectively manage the quality of customer service and guest suite cleanliness. The GM will also be involved in the interviewing and hiring of new associates, as well as disciplinary measures and firing process. The GM is also responsible for evaluation process of his/her direct reports, coaching and guiding the Management team to achieve their desired personal and professional targets.
Please note that the package budgeted for this particular vacancy is local.
We are looking for candidates that meet the following criteria:
· Bachelor’s Degree or Diploma in Hospitality Management or relevant major
· 1-2 years GM experience or 3-4 years as Hotel Manager/Resident Manager or other No. 2 role in hotel management.
· Excellent communication skills to convey information and ideas clearly, both oral and written, as well as effective listening skills to understand issues and work toward problem resolution
· Intellectual ability to assimilate complex information, data, etc. from various sources and consider, adjust or modify to meet the constraints of the particular need · Financial acumen required to work with and understand financial information and data, and basic mathematical functions · Knowledgeable in a variety of computer software applications in word processing, spreadsheets, and hotel management systems. · Drive for Results demonstrated through successful performance in prior leadership positions · Action oriented to work efficiently and effectively toward property revenue and operational objectives. Must be able to evaluate and select among alternative courses of action quickly and accurately · Time Management skills to meet commitments across multiple departments and roles Customer Focus to consistently deliver optimal associate and customer satisfaction for the hotel with proven success in guest service results/colleague satisfaction · Food and Beverage management experience is preferred · Mandarin speaking is a must for this role · Experience is Guizhou Province is a plus
Primary Location: CN-52-Guiyang
Organization: Hyatt Regency Guiyang
Job Level: Full-time
Job: Property Management
Req ID: GUI000388
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.