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Hyatt Associate Director of Sales(Local) - Park Hyatt Hangzhou in HANGZHOU, China

Description:

  • 确保拜访客人的专业性,运用凯悦的顾问式销售原则、技巧的理念。 Ensures professional Sales Calls using Hyatt’s Consultative Selling principles, Hyatt Sales Skill philosophies.
  • 根据既定的目标来计划拜访客人。 Carefully plans Sales Calls into defined objectives.
  • 保持对酒店的设施设备、特征和服务的具体了解。 Conducts extensive competitor researches and maintains excellent Product Knowledge of the Hotel.
  • 系统而有效地拜访范围之内的关键客户,把所得的发现和机会整合成报表并上交给销售部总监。 Systematically and efficiently calls on Key Accounts within location and reports findings and opportunities to the Director of Sales. Establishes strong contacts to source for information with regards to planned and upcoming functions / events.
  • 根据年度市场营销计划上标明的个人负责区域来执行销售活动计划。
  • Implements all sales action plans related to responsibility areas as outlined in the Marketing plan.

  • 完成并超越每月和年度个人目标、公司客户房晚数和客房收入指标。同时协助餐饮收入以及其他产生利润部门收入达到并超越指标。 Achieves the monthly and annual personal target and the corporate segment target room night production and room revenue.To assist to achieve and Food and Beverage, and all other revenue generating departments.

  • 与相关的运营部门保持良好的协调和合作关系,确保满足客人的要求和期望。 Liaises and works closely with the related operation departments ensuring guests requests and expectations are being met.
  • 预先调查和锁定关键客户,利用Opera和Envision销售和宴会数据库制定适合而有效的销售策略,从而扩大酒店的市场份额。 Pre-qualifies and targets Key Accounts, utilising Sales & Catering databasefrom OPERA and ENVISIONand develops appropriate and effective sales solicitation strategies to increase hotel’s market share.
  • 确保在销售工作中,通过销售电话和书面沟通体现酒店的高水准。 Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.
  • 专业地进行日常电话销售,寻求并确定新的商机。 Professionally conducts routine telemarketing activities to identify new accounts.
  • 定期进行市场调查和竞争对手的调查。 Conducts regular Market Surveys and Competitor Researches.
  • 参考报纸、商业杂志和其他的出版物,从而获取会议和活动的相关信息。 Consults newspapers, trade journals, and other publications to learn about conventions and social functions.
  • 通过罗列信息,如组织者的姓名和会议计划等,编辑商机文件,用于酒店推广。 Organises prospect files by listing information, such as names of officials and plans for conventions, to be used for promotional purposes.
  • 指导销售部人员参与和旅行社、商业和社会团体间的商务信函和联系。 Directs Sales associates engaged in preparing promotional correspondence with travel bureaus, business and social groups.
  • 同部门主管协商讨论,并制定获取生意的计划。 Confers with Department Heads to discuss and formulate plans for soliciting business.
  • 联系并向组织者的行政人员解释酒店提供的服务和设施,从而获取生意。 Contacts executives of organisations to explain services and facilities offered by hotel and to solicit their business.
  • 确保部门的服务一贯按照部门营运手册的标准,高效、一致和礼貌的完成。 Ensures services provided by the department are always available and are always carried out to define Standard with the utmost efficiency, consistency and courtesy as detailed in the Department Operations Manual.

Primary Location: CN-33-Hangzhou
Organization: Park Hyatt Hangzhou
Job Level: Full-time
Job: Sales
Req ID: HAN000603

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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