Hyatt F&B Sales Manager-Park Hyatt Hangzhou in HANGZHOU, China
Be able to handle all telephone or email inquiries and ensure all information data could be delivered timely and correctly.
Good product knowledge of membership card information and hotel facilities. Be able to conduct hotel tour with client.
Collect and register the guest information. Ensure all application form is fully completed. Proper explanation is given if there exists any discrepancy
Conduct the sales call as scheduled to prospect for new customer, so as to achieve the fixed sales target.
Maintain a good relationship with customers by providing an excellent after sale service to improve the renewal rate of the membership card
Deliver the latest F&B promotion information to customers in time and follow on the reservation, payment and other related work.
Concern on all the demand change trend and feedback of customer, analysis the reason and provide according advice to Sale Director and Assistant Sale Director.
Practices excellent Telephone Handling Skills and is capable of excellent Telephone Sales.
Assist in the compilation of telephone market surveys and competitor researches report.
Ensure to achieve the monthly sales target and participates delivery of membership card.
Assist in the distributions of relevant hotel information to clients when required.
Ensures the activities / events Log book is being accurately maintained.
Maintains good relationship with the other department and provides all necessary assistance when required.
Ensure that a professional and appropriate image is projected at all times while on duty.
Follows up sales task whenever required or assigned by the sales Director.
Primary Location: CN-33-Hangzhou
Organization: Park Hyatt Hangzhou
Job Level: Full-time
Job: Food and Beverage
Req ID: HAN000717
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.