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Hyatt Assistant Manager - Outlet (Vietnamese Nationality Only) in HO CHI MINH CITY, Vietnam

Description:
Park Hyatt Saigon is a French mansion near the Opera House, a/sanctuary of peace/in the middle of one of Asia’s most bustling cities.

Park Hyatt Saigon was renovated in 2015. As this luxury-defining project continued, Park Hyatt Saigon renovated its ballroom in 2016 and just finished restaurants and bars renovation in 2017.

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members and shareholders alike.

We care for people so they can be their best. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience.

At Park Hyatt Saigon, we believe our guests select our hotel because of our caring and attentive associates who are focused on providing efficient service and unique experiences.

Currently, Park Hyatt Saigon is looking for anAssistant Manager - OutletforSquare Onerestaurantto work with the highest standards of product and service delivering unparalleled service in the market.

Join with us to discover your place to shine in our warm, respectful, and inclusive culture.

Job Description * Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs. * Assists the Outlet Manager to achieve the monthly and annual personal target and the outlet’s revenue.

  • Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.

  • Provides exceptional services to guests and internal customers in other department at all time to maintain positive interactions with good working relationships.

  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

  • Spends time in the Operation (during peak periods) to ensure that it is managed well by the respective outlet associates and functions to the fullest expectations.

  • Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy.

  • Ensures that minimum brand standards have been implemented.

  • Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate.
  • Monitors service and food and beverage standards in the Outlet.
  • Work with the Outlet Managers, Executive Sous Chefs and Chef de Cuisines to take corrective actions where necessary, providing creative suggestions, ideas and quality controls.

  • Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.

  • Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.
  • Ensures that minimum brand standards have been implemented.
  • Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate.
  • Monitors service and food and beverage standards in the Outlet.
  • Work with the Outlet Managers, Executive Sous Chefs and Chef de Cuisines to take corrective actions where necessary, providing creative suggestions, ideas and quality controls.
  • Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
  • Ensures that the outlet is kept clean and organised, both at the front as well as the back of house. Benefit: Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:
  • Receive full training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…)

  • Associates Social Space (Designed by colleagues for colleagues)

  • Have 2 duty meals per working shift and snack twice per week
  • Be provided uniform and laundry service
  • Discount 50% for F&B service at our restaurants
  • Free parking at our associate parking area
  • Be developed for future internal, transfer/ promotion
  • Attend Associate Social Activities
  • Complimentary rooms in Hyatt hotels and resorts all over the world

Qualifications:
* Ideally with a relevant degree or diploma in Hospitality or Tourism management. * Great English skills * Work experience as an Assistant Manager preferably with experience in a luxury international brands. * Good problem solving, administrative and interpersonal skills

Primary Location: VN-65-Ho Chi Minh City
Organization: Park Hyatt Saigon
Job Level: Full-time
Job: Bars/Restaurants/Outlets
Req ID: HOC000421

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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