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Hyatt Assistant Manager (Duty Manager) in HONG KONG, China


  • Handle all guest related issues, oversee and address any challenges as the Manager on Duty

  • Review, verify and react to all group resumes, checking billing, room types, arrival, departure dates, and VIP designations


  • Higher Diploma or above in Hospitality related discipline

  • Minimum 3 years of relevant working experience

  • Previous Front Office experience in supervisory/management level in hotel of similar capacity is preferred

  • Excellent problem solving and interpersonal communication skills, highly motivated and team focused

  • Strong sense of service excellence

  • Strong drive to achieve results and willingness to proactively improve ways of working and services are essential

  • Good spoken, written and reading ability in English, Cantonese and Mandarin

Primary Location: CN-91-Hong Kong

Organization: Hyatt Centric Victoria Harbour, Hong Kong

Job Level: Full-time

Job: Front Office

Req ID: HON004085

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.