Hyatt Guest Services Officer - Guest Services (Telephone Operator) in HONG KONG, China

Description:
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Guest Services is responsible to contribute to the smooth and efficient running of the Guest Services Department within the Rooms Division, which covers the hotel's operators, ordertakers and designated guest service officers.

Qualifications:

Ideally with a relevant degree or diploma in Hospitality or Tourism management.

Minimum 1-2 years work experience in hotel operations.

Good customer service, communications and interpersonal skills are a must. Computer skills in the use of MS Office, email, Opera and PABX Systems will be an asset.

Primary Location: CN-91-Hong Kong
Organization: Hyatt Regency Hong Kong Sha-Tin
Job Level: Full-time
Job: Guest Services
Req ID: HON003278

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.