Hyatt Host (Front Desk Agent)- Front Desk or Club Lounge in HONG KONG, China
Provide front of the house guest services which include rooms registration & cashiering, responding to guest enquires, questions and provide information.
Update guest’s profiles for their personal data, preference and complaints.
Ensure customer service standards is delivered and guest satisfaction is achieved.
Degree / Diploma holder in hotel management or related discipline
Good command of both spoken and written English and Chinese
Self-motivated and responsible
Customer and service orientated
Primary Location: CN-91-Hong Kong
Organization: Hyatt Centric Victoria Harbour, Hong Kong
Job Level: Full-time
Job: Guest Services
Req ID: HON004095
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.