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Hyatt Assistant VIP Manager/Assistant Front Office Manager in HONOLULU, Hawaii

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant VIP Manager responsibilities will include but are not limited to the following for our VIP/World of Hyatt guests: room assignments, meet & greet, verify and arrange amenity deliveries, review surveys and respond to concerns. The Assistant VIP Manager will also have duties that include corresponding with future VIP/World of Hyatt guests and conducting presentations. A portion of their duties will involve overseeing the Front Office and their staff. This is a highly visible role within the hotel and offers the opportunity to provide the highest level of guest satisfaction at Hyatt.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications:

  • A true desire to satisfy the needs of others in a fast paced environment.

  • Refined verbal and written communication skills

  • Ability to stand for long periods of time and walk moderate distances

  • Must be able to work a flexible schedule, including weekends and holidays

  • Proficient in basic computer skills

  • Working knowledge of OPERA, Kronos, Reserve, Birchstreet and Salto

Primary Location: US-HI-Honolulu

Organization: Hyatt Regency Waikiki Beach Resort and Spa

Pay Basis: Hourly

Job Level: Full-time

Job: Guest Services

Req ID: HON004078

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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