Hyatt I.T Manager in INDIAN WELLS, California
The I.T. Manager functions as Business Manager for the technology department, to ensure all areas of the hotel are supported with proper computer systems in accordance with the brand standards of the hotel and company. Overall responsibilities include technical work, customer service, financial management, administrative, operational and other responsibilities as assigned or required. The I.T. Manager is responsible for maintaining current systems, upgrading future systems, maintaining inventories, conducting on-site training to promote efficient operations and answer questions to avoid or resolve systems-related problems, establish policies and procedures, purchase operating equipment and maintain relationships with corporate office and Hyatt technology support team. Work also involves conferring with programmers, application experts and computer operators in order to exchange information and resolve problems regarding daily operation of various applications systems, report generation, system enhancements, system failures and related issues. Successful candidates will have strong leadership, professionalism, interpersonal and communication skills and a minimum of two years with WAN/LAN infrastructure and property management systems. Must have experience in dealing with multiple and diverse stakeholders including hotel colleagues, guests, and management. The I.T. Manager will have strong time-management, communication, information systems skills, experience with OPERA and Simphony (Micros).
* Open schedule availability. * 2 years I.T. Help Desk or similar support experience preferred. * 2 years hotel I.T. or Operations experience. * Ideally with an university degree or diploma in Information Systems and/or Computer Programming. * Networking experience will be an advantage. * Minimum 2 years work experience as Information Systems Manager in an operation with advanced technology. * Excellent problem solving and troubleshooting. * Excellent Interpersonal Skills and customer service driven is a must.
* Experience with Book 4 Time is a plus.
Primary Location: US-CA-Indian Wells
Organization: Hyatt Regency Indian Wells Resort and Spa
Pay Basis: Yearly
Job Level: Full-time
Req ID: IND003531
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.