Hyatt Huey%27s Bartender in ISLE OF PALMS, South Carolina
Summary: The Sandbar Bartender willprovide exceptional customer service in serving and pouring drinks.S/he will ensure legal age limits for all alcohol consumption.The Bartender assists in maintaining the AAA Four Diamond Standards.
The Sandbar Bartender shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!
Essential job Functions:
Maintainsa commitment to customer service and guest satisfaction
Mixesingredients to prepare cocktails and other beverages according to recipe
Maintainscleanliness of walk-ins and reach-ins
Adheresto all Wild Dunes Resort policies
Ensurescleanliness of bar and glassware
Takesfood and beverages orders, using POS system to ring items in
Ensuresopening, ongoing and closing side work is complete and signed off by amanager on duty
Countsmoney in cash drawers at end of shift to ensure the amounts are correctand there is adequate change
Ensuresend of shift bank is balanced with appropriate procedures followed indaily drop
Obtainscredit cards to begin tabs
Mustensure bookkeeping and proper payment is received
Maintainsseason liquor, beer and wine pars
Responsiblefor daily requisition completion
Properlyreports tips and hours at the end of each shift using the proper documentsfor recording
Ensuressupplies/ingredients are properly stocked before, during and after shift
Checksidentification to verify age requirements for alcohol purchase/consumption
Offersmenu advise and suggestions to guests
Assiststhe restaurant team as needed
Maintainsa strong knowledge of beverage trends
Attendsmonthly mandatory department meeting and appropriate resort and divisionmeetings
Resolvesguest issues promptly and with great care and effectiveness
Providesgeneral resort information for guests
Offerswarm and sincere welcome/farewell for all guests of Wild Dunes Resortincluding use of guest name & good eye contact with each guest
Maintainsan up to date working knowledge of all resort amenities as well as anyspecial events
Interactswith resort staff in a professional manner, assisting other departmentswith necessary information
Up sellsother resort services and amenities to guests
Alwaysmaintains a professional demeanor and attitude
Communicatesall pertinent information to the restaurant team
Maintainsconstant awareness of safety issues, (i.e. broken glass, frayed electricalcords, leaks, broken locks and suspicious persons). Reports all safetyincidents to on-duty supervisor.
Ensuresproper handling, cleaning and sanitation of equipment, china, glass andsilver.
Followsthrough on lost and found procedures. No articles shall be removed fromoccupied rooms. Absolute respect for guest property should always beexercised.
Maintainsa professional appearance. Follows all Wild Dunes Resort dress codestandards
Remainsalert, courteous and helpful to the guests and colleagues at all time
Colleague is held accountable for all duties of this job and otherduties as assigned.
Experience & Education:
Highschool education required
Priorhospitality experience preferred
At leastsix months food & beverage experience preferred
At leastone-year customer service experience preferred
Sixmonths POS system experience preferred
Previous bartending experience
Springer Miller experience preferred
Must bea United States citizen or possess a valid work permit
Must beable to read, write and speak English
Must beat least 21 years of age
Must beable to accurately follow instructions, both verbally and written
Mustpossesses excellent communication skills
Must beprofessional in appearance and demeanor
Must beable to work under pressure
Must beable to work in a fast-paced environment
Musthave excellent listening skills
Mustalways ensure a teamwork environment
Abilityto work a flexible schedule that may include evenings, weekends andholidays
Musthave the ability to deal effectively and interact well with the guests andcolleagues
Musthave the ability to resolve problems/conflicts in a diplomatic and tactfulmanner
Musthave a passion for creating an exceptional experience for all guests.
Colleagues who are hired at Wild Dunes Resort will be verified through the federal E-Verify system.
Must beable to work in a variety of weather conditions (rain, wind, sun, heat)
Must beable to climb into and out of cart on a frequent basis
Must beable to lift & carry up to 30 lbs on an occasional, repetitive basis
Must beable to perform simple grasping, fine manipulation, overhead reaching, andrepetitive hand & arm movements frequently; and squeezing occasionally
Wild Dunes is an Affirmative Action / Equal Opportunity Employerand offers equal employment opportunity to all, based upon individual merit anddoes not discriminate on the basis of race, color, religion, national origin,sex, gender, age, disability status, protected veteran status or any otherprotected class or category.
Primary Location: US-SC-Isle of Palms
Organization: Wild Dunes Resort
Pay Basis: Hourly
Job Level: Full-time
Req ID: ISL000295
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.