Hyatt Restaurant Supervisor - Grand Pavilion in ISLE OF PALMS, South Carolina
Grand Pavilion is a guest favorite for oceanfront dining, located at the end of the boardwalk with alfresco bites and beach grill favorites. It's the perfect pit stop for a slushy tropical drink, frosty beer and refreshing ocean breeze!
Responsibilities: * Maintains a commitment to customer service and guest satisfaction * Leads and supervises the outlets team * Prepares forecasts and reports and assists in the development of the food & beverage budget * Conducts daily lineups before each shift * Communicates all necessary information to the front and back of house staff for each shift * Ensures physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations * Takes initiative to develop and execute new promotions, events, etc. * Responsible for daily report input and log book entries * Enforces high standards of hygiene and sanitation within the outlets * Tracks payroll and revenue daily * Ensures the security of monies, credit and financial transactions * Establishes par levels for supplies and equipment * Supervises the performance, attendance, attitudes, appearance and conduct of team * Manages timely completion of performance appraisals * Monitors time punches in Timesaver, ensuring accurate payroll for all Colleagues * Monitors and maintains the outlets’ systems and equipment to ensure their optimum performance * Develops and implements controls for expense management * Implements strategies to continually improve revenues * Assists with the development, training and inspiration of outlets staff for promotion * Provides prompt follow-up to all guest concerns
* High school diploma, GED, or the equivalent work experience required * Two or four year degree in field of choice preferred * At least one year supervisory food and beverage experience required * Prior Four or Five Diamond experience preferred
Primary Location: US-SC-Isle of Palms
Organization: Wild Dunes Resort
Pay Basis: Hourly
Job Level: Full-time
Req ID: ISL000054
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.